Member Experience & Events Coordinator
Job Summary:
This varied and interesting role covers a broad range of areas. It includes responding to the needs of our members across the world, helping them to engage with each other, supporting the preparation and delivery of on-line and in-person events, managing member administration.
We hope you are technology savvy and keen to work in a small, cheerful and motivated team, improving our ability to provide excellent service to our members.
Member Engagement:
You will coordinate and engage our members across various channels including our own communication platform, monthly online calls, and various in-person conferences. You will engage with the speakers for these events, enabling discussions and the exchange of know-how. You will help maintain a trusted environment where our members feel valued and supported.
Member Services:
You will be a UNIBA Partners’ ambassador, promoting our values and making sure our members are delighted with their membership in our organisation.
You’ll assist with onboarding new members and their staff and will respond to their enquiries. You will help our members develop an acute awareness of how we can support their business.
You will make sure that our member database is up to date.
Network Events:
We aim to deliver unforgettable in-person experiences for our members.
You will assist with all aspects of our conferences – from planning (destination search, registration & delegate management, hotel & flight reservations, visa applications, etc) to coordinating onsite during our major annual events. This role requires occasional travel - recent annual conferences have taken place in Dublin, Casablanca, Bangkok, Vienna, Barcelona, and London.
BCorp Certification:
As part of our contribution to our environment and our community, we are hoping to apply for BCorp certification in 2025. You will help us plan and take the lead on coordinating change required to successfully apply.
What We Are Looking For:
Our office language is 100% English – full proficiency of written and verbal English language is vital.
- Excellent communication skills, both written and verbal
- Ability to communicate effectively with diverse audiences
- Strong interpersonal skills and a passion for building relationships
- Ability to work independently and collaboratively in a multicultural environment
- A true teammate attitude
- Able to manage and prioritize multiple tasks
- Attentive to detail
- Comfortable in a small office environment
What We Are Offering:
- Ability to make an impact in a passionate, human team
- Possibility of flexible working hours
- Possibility of hybrid work
- Travel to typically two conferences / year
- Support for your professional and personal growth
- A competitive and flexible remuneration package
- An attractive workspace in an increasingly trendy part of Brussels
About UNIBA Partners:
UNIBA Partners is a leading worldwide network of independent risk advisors and insurance brokers. We consider our 70-plus members as our valued clients – collectively we operate across more than 130 countries. UNIBA Partners is their global platform, providing them with infrastructure, know-how and marketing support. We work closely with some of the biggest insurance and risk management players in the industry.
Our office is a small, cheerful team who enjoy working and facing challenges together. We find solutions to sometimes complex issues and operate in a completely international and multicultural environment.
How to Apply:
To apply for this position please submit your CV and a Letter of Motivation relating to this position by email to Nicola McKaig, General Manager: nicola@uniba-partners.com
Only applications with both documents (in English) sent by email will be taken in to consideration.
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